FireQual Careers - Qualifications Officer

Qualifications Officer - Role Overview

The Qualifications Officer at FireQual Awarding Organisation will be responsible for administrating quality management systems, supporting business and project plan preparations, and identifying and presenting market opportunities.

The role will also require maintaining an awareness of external factors, managing relationships, and providing guidance to internal and external stakeholders.

The Qualifications Officer will support decision-making, monitor performance indicators, ensure compliance with regulatory requirements, and budget management. Communication and networking are integral to the role.

Main Roles and Responsibilities

Quality Assurance and Compliance

• Administer and implement FireQual’s external quality assurance and monitor the Approved Training Centres (ATCs) network.
• Monitor and report against key performance indicators and take relevant actions.
• Review and quality assure external quality assurance/moderation reports.
• Arrange and manage procedures for moderation, External Quality Assurer (EQA) standardisation, and awarding conferences.

Stakeholder Engagement and Communication

• Maintain awareness of external factors impacting FireQual and communicate relevant information.
• Represent FireQual at networking events, conferences, and exhibitions.
• Provide customer service support and guidance to internal/external stakeholders, including the FireQual ATC network.
• Collaborate with internal teams, including IT and Marketing, to support assessment, quality assurance processes, and marketing strategies.
• Produce and quality assure guidance materials and external publications.
• Develop and take part in FireQual promotional events for stakeholders and other interested parties.

Decision Making and Review Processes

• Develop knowledge of statutory duties, policies, criteria, and guidance for reviewing evidence.
• Specify criteria and evidence required for decision-making, support and record decisions.
• Undertake reviews of awarding organisations, qualifications, processes, and systems to ensure compliance.
• Track actions against requirements and provide clear feedback to the Qualifications Manager.

Business Development and Market Research

• Identify, research, and present market opportunities with potential strategic partners and ATCs.
• Support the preparation of comprehensive business and project plans for FireQual’s growth.

Leadership and Innovation

• Provide proactive leadership for qualification developments.
• Collate feedback from centres and recommend changes to the Specifications and Assessments.
• Contribute to the development of qualification approval criteria and conditions.

Click here to download the full Job Description and Person Specification information for this role

Location: Remote/hybrid working available

Salary: £25,726 - £27,500 (depending on experience) plus excellent benefits

Hours: Full time - 35 hours per week (Monday - Friday)

Contract: Permanent

How to apply

Please send a cover letter (no longer than 800 words) and a copy of your CV to ywilliams@bafe.org.uk by 13th December 2024

Interviews shall be scheduled for December.

Due to the number of applications usually received, we may not be able to respond to all applicants. If you have not had any response regarding your application by 20th December 2024, please consider your application unsuccessful on this occasion.